AIDREAMS Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: name, email, phone number, shipping address
• Device Information: IP address, browser type, device model, operating system
• Usage Data: browsing history, purchase history, course learning progress
• AI Interaction Data: voice conversation records (used to improve AI reply quality; can be deleted at any time)

2. How We Use Information

We use the information we collect to:

• Process orders, arrange shipping, and provide after-sales service
• Recommend AI education products suited to your child
• Send product updates, course notices, and promotions (you can unsubscribe at any time)
• Improve the voice interaction experience of AI companion robots

3. Cookies and Similar Technologies

We use cookies and local storage to remember your login status, cart contents, and site preferences. You can refuse cookies in your browser settings, but some features may not work properly. This website does not use third-party tracking cookies, and your browsing behavior is not tracked by advertisers.

4. Information Sharing

We do not sell your personal information. We share information only in the following cases:

• Shipping & Delivery: provide the recipient's name, address, and phone number to our courier partners
• Payment Processing: provide necessary transaction information to payment providers such as Stripe and PayPal
• Legal Requirements: provide data when required by courts or regulators

5. Data Security

We protect your information with SSL/TLS encrypted transmission, database access controls, and regular security audits. AI voice data is encrypted in transit and at rest, used only to improve AI models, and never for profiling or advertising. In the event of a data breach, we will notify affected users and relevant regulators within 72 hours.

6. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the following rights:

• Right of Access: request a copy of the personal information we hold about you
• Right to Rectification: request correction of inaccurate or incomplete personal information
• Right to Erasure (Right to Be Forgotten): request deletion of your personal information
• Right to Data Portability: export your personal data in a structured format
• Right to Opt Out (CCPA): choose not to have your personal information "sold" (we never sell it anyway)

To exercise these rights, contact support@aidreams.com and we will respond within 30 days.

7. Children's Privacy

Our products are mainly designed for children, but account registration and purchases are completed by parents or guardians. We collect only the information necessary to deliver educational features and never ask children for personal data beyond what is necessary. If you believe we have inadvertently collected data from a child below the age of consent, please contact us immediately and we will delete it after verification.

8. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be announced on the website or by email. Updated policies take effect 30 days after publication, and continued use of our services means you accept the updated policy.